In 1989 Alon Cohen and Lior Haramaty invented the first Voice over IP audio transceiver. When VoIP was still a new invention, the quality wasn’t high, so businesses didn’t take it seriously. Now everything has changed. VoIP made a real boom in the world of telecommunications and technology. It has gained huge popularity nowadays, and it is widely used by businesses. The main reason why businesses are so attracted to VoIP is its cost saving feature. Well, now you have a clear idea about VoIP system, so it’s time to refer to a guide, which can be your key to success for migrating your business to VoIP.
Don’t Be Afraid to Take a Risk
Technology industry is changing very rapidly, and nowadays traditional telephone systems can’t satisfy business needs any longer. That’s why, you can see what is happening in the business world right now, more and more businesses are migrating to VoIP with each passing day. It’s time for you to take a risk and make the decision of getting rid of your traditional telephone system. Yeah, it’s natural that you have doubts. But just think about all the new capabilities that come with VoIP and the broader umbrella of Unified Communications. This is a difficult decision to make, but your business will grow even more, as you will cut down a lot of costs. Not taking this risk in time and sticking with legacy telephony can have a negative impact on your business.
Analyze How VoIP Will Impact Particular Groups Within Your Company
As a rule there are three main stakeholder groups which will benefit from VoIP:
Employees – Since domestic VoIP calls generally do not incur long distance charges,employees will be less reluctant to make those calls this way. Two benefits come from this.
First, employees will communicate more regularly by voice, which is especially good for their dealings with customers. Email can be cheaper but nothing can’t be compared to a real-time voice conversation. Second, they will rely less on Web-based options for making voice calls.
Executives – They are not interested in the technology behind VoIP. The most important thing for them is how much money the business can save with VoIP. In fact,VoIP will deliver a number of savings right away and you can raise the business value of VoIP by showing executives how VoIP can make employees more productive. Another benefit is the way that VoIP can integrate with other communications modes for richer experiences that can help streamline business processes.
IT – The main benefit is network convergence, whereby voice traffic is ported from a dedicated network to the LAN. It is very expensive to maintain legacy environments, and having these parallel networks you’ll save a lot of money. So, IT can benefit from financial and operational aspects of VoIP. Another advantage is that VoIP features and updates can be self-provisioned by employees rather than being handled as help desk requests. From financial point of view, the costs associated with MACs – Moves, Adds and Changes can be significantly cut down.
Choose Deployment Model That Suits Your IT Environment Best
The following are the primary deployment models to choose from:
Premise-based – This is the most expensive model and requires dedicated IT resources. Of course, it is possible to deploy VoIP this way, but only if you have necessary financial means. Even if you have this, you may not want to, especially if you see a declining role for IT or are concerned that the new technology will be too complex to manage.
Cloud-based – This is the converse of premise-based, well in case of cloud-based model the main variants are managed or hosted. In either case, IT chooses to outsource some aspects of VoIP. This could be a financial decision, but also one based on expertise and priorities for how your available IT resources should be utilized. A hosted scenario involves having the VoIP service operated remotely from the operator’s data center, but the business still manages the local network environment.